Terms and Conditions

Last updated: 21/09/2026

1. About these Terms

These Terms and Conditions govern your use of the KTG Caravans website at https://ktgcaravans.com/website, related landing pages, and other online pages operated by KTG Caravans (“KTG”, “we”, “us”, or “our” ). By using a KTG website, you agree to these Terms. If you do not agree, please do not use the website.

These Terms apply to website visitors, customers, prospective customers, trade users, and other people who interact with KTG online.

2. Company details

Business name: KTG Caravans [insert full legal name] Registered office: [insert registered office address] Company number: [insert company number, if applicable] Email: [email protected] Telephone: 01752 424448 / 07935 159000

3. Website information

The website provides general information about KTG Caravans, its vehicles, services, stock, customer support, contact options, and related business activities. We aim to keep the information accurate and current, but we do not guarantee that every description, photograph, specification, price, availability statement, or other content is complete, current, or error-free.

Photographs and illustrations may be for general information and may not represent the exact vehicle, service, or specification available at the time you visit the website.

4. Enquiries, bookings, and transactions

Submitting an enquiry, contact form, booking request, or other online form does not by itself create a contract, confirm availability, reserve an item, or guarantee a price or service.

Any purchase, sale, hire, booking, delivery, export, repair, or other transaction will be subject to separate terms issued or accepted by KTG. Those separate terms will govern the relevant transaction if they differ from information displayed on the website.

You are responsible for ensuring that information submitted to KTG is accurate, complete, and authorised for submission.

5. Acceptable use

You must use the website lawfully and responsibly. You must not submit fraudulent, misleading, abusive, defamatory, or unlawful material; interfere with the website’s operation or security; attempt unauthorised access; introduce malicious code; scrape or systematically copy content without permission; or use the website to send unsolicited marketing or other communications.

We may restrict or suspend access where we reasonably believe that these Terms have been breached or that the website is being misused.

6. Intellectual property

Unless stated otherwise, KTG or its licensors own the intellectual property rights in the website and its content, including text, logos, graphics, photographs, videos, layout, and design.

You may view the website and print or save reasonable extracts for your personal or internal business use. You must not reproduce, modify, distribute, publish, sell, license, or commercially exploit website content without our prior written permission.

If you submit text, images, or other material to KTG, you confirm that you have the right to provide it and that KTG’s use of it to respond to you will not infringe another person’s rights.

7. Third-party websites and services

The website may contain links to third-party websites, social-media profiles, payment providers, delivery providers, booking services, or other external services. These links are provided for convenience. KTG does not control and is not responsible for the content, security, availability, privacy practices, or terms of third-party websites.

Your use of a third-party website or service is subject to that provider’s own terms and privacy notice.

8. Availability and changes

We may update, suspend, withdraw, or change any part of the website without notice. We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors or viruses.

You should maintain appropriate security controls on devices used to access the website.

9. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Subject to that protection, KTG will not be liable for indirect, incidental, special, or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill, or loss of anticipated savings arising from your use of, or reliance on, the website.

To the fullest extent permitted by law, the website and its content are provided on an “as available” and “as is” basis. These Terms do not replace the written terms of any separate transaction with KTG.

10. Privacy

The KTG Privacy Policy explains how we collect, use, disclose, retain, and protect personal information submitted through the website and related online services. Please read the Privacy Policy before submitting personal information to us.

11. Changes to these Terms

We may revise these Terms from time to time. The updated version will be posted on the website with a revised “Last updated” date. The revised Terms will apply from the date they are posted, subject to any rights that cannot lawfully be removed or changed retrospectively.

12. Governing law and jurisdiction

These Terms and any dispute or claim arising from them will be governed by the laws of [insert confirmed jurisdiction]. The courts of [insert confirmed jurisdiction] will have jurisdiction, except where mandatory law gives you the right to bring a claim in another jurisdiction.

This clause should be confirmed by KTG’s legal adviser before publication.

13. Contact

Questions about these Terms should be sent to:

KTG Caravans Email: [email protected] Telephone: 01752 424448 or 07935 159000 Postal address: [insert confirmed postal address]